Lead Management, Integrated Lead Lifecycle with Calendar Functionality, New User Interface, and Greater List Upload & Lead Assignment Capabilities
WOBURN, MA, August 5, 2013 /PR Newswire/ - LoyaltyExpress, the mortgage industry's leading marketing company, released the fifth generation of its CRM platform - CustomerManager. CustomerManager, a software-as-a-service (SaaS) platform, is the most demanded enterprise-wide marketing automation solution for banks and mortgage companies across the nation. The 5.0 release includes a robust user interface enhancement and extensive lead management capabilities to fully support the ‘pre-to post-closing' mortgage sales cycle.
"CustomerManager continuously exceeds client expectations based on world-class functionality and stability," said Jeff Doyle, Chief Executive Officer, LoyaltyExpress. "Ever-rigorous demands for lead management with extensive direct mail and email marketing integration have been answered in this major release. Corporate marketing administrators and loan officers are now able to create fully-branded and compliant automated marketing campaigns for each element of the retail mortgage sales process."
CustomerManager 5.0 builds on the existing solution with multiple enhancements:
Leads can be manually entered into the system by a corporate administrator and distributed across the enterprise - or fed into the system for specific groups, users or via round-robin assignment. Automated marketing programs can also be deployed based on lead type or the stage of the leads in the sales process. When leads are entered into the system, entries are automatically created in each loan officer's calendar to remind them of specific obligations and deadlines. CustomerManager is available on a subscription basis. For further information, visit www.loyaltyexpress.com.
LoyaltyExpress simplifies customer relationship management and marketing automation for mortgage banks and lenders. Its flagship solution, CustomerManager, is an enterprise-wide software-as-a-service platform that facilitates lead management, integrated email & direct mail campaigns, a compliant marketing store, and a 360-degree view of each loan officer's customers, partners, and prospects. LoyaltyExpress eliminates the need for multiple marketing vendors based on its world-class direct mail, print, and gift fulfillment center - saving time and eliminating data security concerns. Visit www.loyaltyexpress.com for more information.