Mortgage CRM solution provider meets one of the toughest industry standards for software security, availability, confidentiality and integrity controls…

July 22, 2015
News

LoyaltyExpress Successfully Completes SOC 2 Examination

WOBURN, Mass. – July 27, 2015 – LoyaltyExpress, a provider of marketing automation and cloud-based CRM solutions for mortgage companies and banks, today announced the successful completion of its Service Organization Control (SOC) 2 Type II examination, confirming the company meets stringent controls over the security, availability, processing integrity and confidentiality of its systems.


The company’s SSAE-16 SOC 2 Type II report indicates that the company’s processes, procedures and controls are in accordance with the applicable Trust Services Principles and Criteria set by the American Institute of Certified Public Accountants. An SOC 2 examination provides assurance to LoyaltyExpress clients that the company has the proper internal system controls to keep customer information secure and confidential. Formerly known as SAS 70, the SOC 2 Type II examination affirms the operating effectiveness of controls supporting the LoyaltyExpress CustomerManager and MarketingCentral services.

Kahn, Litwin, Renza & Co., Ltd. (KLR), one of the top 100 accounting firms in the country, administered the LoyaltyExpress SOC 2 Type 2 examination, which tested security, availability, processing integrity and confidentiality, and covered the period from August 1, 2014 to January 31, 2015.


“At LoyaltyExpress, compliance is a company-wide effort,” said CEO Jeff Doyle. “With thousands of users on CustomerManager and MarketingCentral, the security and integrity of our systems are immensely important. Compliance with the SOC 2 standard requires the most stringent internal policies related to software development, storing and accessing data, and security over all systems and their related hardware. Our clients can be confident that LoyaltyExpress is using highly structured, consistent methods and dynamic controls. We are very proud of this achievement and ongoing investment in assuring our clients’ peace of mind.”